Privacy Policy

Last Updated: [December 07, 2025]

This Privacy Policy explains how Property Noma (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you use our website, purchase our courses, or interact with our services. By using this website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following information through WooCommerce and other integrated services:

Personal Information:

  • Full Name

  • Email Address

  • Country

Automatically Collected Information:

  • IP address

  • Device type and browser

  • Pages visited and time spent on the site

Payment Information:
Payments are processed securely through Paystack. We do not store or have access to your full credit/debit card/mobile wallet details.

2. How We Use Your Information

We use the information we collect to:

  • Process and complete your course purchases

  • Create and manage your user account

  • Provide access to online course materials

  • Communicate updates, receipts, and support messages

  • Improve website functionality and customer experience

  • Comply with legal and financial obligations

We do not sell or rent your personal data to third parties.

3. Legal Basis for Processing (If applicable)

If required under applicable data protection laws, we may process your personal information based on:

  • Your consent

  • Performance of a contract (fulfilling your order)

  • Compliance with legal obligations

  • Our legitimate interest in improving the website and protecting our platform

4. How Your Information Is Stored and Protected

We take reasonable technical and administrative measures to safeguard your information, including:

  • Secure encrypted connections (SSL)

  • Restricted access to customer data

  • Secure payment handling through Paystack

  • Regular system monitoring

While we strive to protect your data, no online platform can guarantee 100% security.

5. Sharing of Information

Your information may be shared only with:

  • WooCommerce (to manage orders and user accounts)

  • Paystack (to process payments securely)

  • Trusted third-party service providers essential to delivering our services

We do not share personal information with unrelated third parties unless required by law.

6. Cookies and Tracking

We use cookies to:

  • Enable login sessions

  • Remember cart items

  • Improve website performance

  • Analyze user behavior for better service

You can control cookie preferences through your browser settings.

7. User Accounts and Access

Users can log in to their Property Noma account to:

  • View and update their details

  • Change passwords

  • Review past orders and access purchased courses

Keeping login credentials confidential is the user’s responsibility.

8. Retention of Information

We retain personal information only as long as necessary to:

  • Provide purchased services

  • Meet accounting and legal obligations

  • Resolve disputes and enforce agreements

After this period, information may be securely deleted or anonymized.

9. Your Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold

  • Request corrections to inaccurate information

  • Request deletion of your data (where applicable)

  • Withdraw consent for marketing communications

To exercise these rights, contact us via the email listed below.

10. Refund and Access Policy Connection

If a refund is issued under our 14-day refund policy, course access will be revoked and your account activity may be reviewed to prevent misuse.

11. International Data Transfers

If you access the site from outside Kenya, please note your data may be transferred to and processed in systems hosted in other regions, depending on WooCommerce and Paystack’s infrastructure.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the latest revision date.

13. Contact Us

If you have questions, concerns, or requests regarding your personal information, please contact us at:
Email: [info@propertynoma.com]

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